Refund Policy
A Legal Disclaimer
Last updated: July, 2025
At Artacreative Studio, we put care, time, and creativity into every project. Because our services are custom and project-based, we have the following refund guidelines:
1. Deposits Are Non-Refundable
To secure your booking and begin project planning, we require a deposit. This deposit covers pre-production time and is non-refundable once paid.
2. Refunds for Project Cancellation
If a project is canceled by the client after production has begun (planning, prep, or shooting), no refunds will be issued. We’re happy to reschedule or discuss partial work delivery if applicable.
3. Refunds for Delivered Work
Once final files (photos, videos, or creative assets) are delivered, no refunds will be issued. We do our best to ensure quality and satisfaction, and minor edits may be requested within the agreed scope.
4. Edits and Revisions
If you're not satisfied with the delivered work, let us know. We allow a limited number of revisions depending on your project scope. Additional revisions may incur extra costs, which will be clearly communicated.
5. Our Commitment
We’re committed to professionalism, clear communication, and making sure every project feels aligned with your vision. If you ever have concerns, we encourage you to reach out — we’re here to help.