Frequently Asked Questions
Where is your studio located?
Our professional photography studio is based in Indonesia.
Do you work with international clients?
Yes! We specialize in serving clients worldwide, including many brands in the U.S., Europe, and Asia. We have extensive experience managing remote projects seamlessly.
How do you handle shipping and product delivery?
Clients can ship products directly to our studio in Indonesia. We coordinate all logistics carefully to ensure your products arrive safely and on time. After the shoot, we deliver high-resolution digital images quickly via secure online transfer.
What are your typical project timelines?
Project timelines vary depending on the scope, but typically we complete shoots and deliver final images within 14-21 business days. For international clients, we factor in shipping time and keep you updated throughout the process.
How do you communicate during the project?
We maintain clear and frequent communication through email, video calls, and messaging apps to ensure your vision is fully realized. You’ll have direct access to us at every stage.
Can you accommodate different time zones?
Absolutely. We work flexibly to accommodate clients in various time zones, ensuring smooth collaboration no matter where you are located.